Refund and Returns Policy
This Refund and Returns Policy (“Policy”) sets forth the terms and conditions under which ViralVictoria.com (“we,” “our,” or “us”), a company registered in Cyprus and engaged in the provision of digital services and products, offers refunds and returns to customers (“you” or “your”) who have purchased our digital services and products through our website or off the website based on an invoice issued and paid with a card using Stripe.com.
- Refund Policy
1.1 Digital Services: Due to the digital and customized nature of the services we provide, we generally do not offer refunds for services rendered. Once the service has been delivered or downloaded, it is deemed to be fully provided, and no refund requests will be entertained.
1.2 Digital Products: Similarly, for digital products purchased through our website or off the website, including but not limited to e-books, templates, or software, we do not generally offer refunds. All sales are final, and no refund requests will be entertained once the product has been delivered or downloaded.
2.1 Mandatory Legal Rights: This Policy does not affect any statutory rights to which you may be entitled under applicable consumer protection laws.
2.2 Chargebacks and Disputes: If you initiate a chargeback or dispute with your bank or credit card company for a transaction made on our website, we reserve the right to dispute the chargeback or dispute and provide evidence of the transaction and any relevant communications or documentation.
- Contact Information
If you have any questions or concerns regarding this Refund and Returns Policy, please contact us at:
ViralVictoria.com | Cyprus
Please note that this Policy is subject to change without prior notice, and any updates will be effective immediately upon posting on our website. It is your responsibility to review this Policy periodically to ensure your understanding of the current terms and conditions regarding refunds and returns.
By using our website or purchasing our products and services, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy.
Date: July 7, 2023